00 Privacy and AI
Your data.Your choice.
Your health data is never sold or used for ads. AI is off until you agree, and you can turn it off at any time. This page is the short version, in plain English.
The full wording is in our Privacy Policy and AI Transparency Statement. If this summary and the Privacy Policy ever differ, the Privacy Policy applies.
01 / The short version
How does RunV use my data?
Your health data is never sold
We do not sell your health data. We do not sell location data or use it for advertising.
AI is off until you turn it on
AI features are off until you turn them on. Before any of your data is processed by AI, we ask for your explicit consent in the app. If you don't agree, RunV still works.
You can turn AI off at any time
Go to Menu > AI analysis and turn the switch off. From that moment no more of your data is sent to the AI.
The AI only sees training numbers
For example distance, time, pace, heart rate, splits and how your runs compare with your plan. We never send your name, email address, GPS coordinates or the map of your route, or the text of your run notes.
Your data is never used to train AI
Your data is never used to train or improve any AI model, by us or by OpenAI, which provides the AI. OpenAI may keep requests for up to 30 days for security and abuse checks, then deletes them.
Location only while you record a run
RunV collects your location while you record a run, to record your route, distance and pace. Location is not collected at other times.
You can delete everything
You can delete your account and its data at any time, in the app or by email. Two small things stay: comments you posted under coach posts in Events, and a scrambled code that stops a free trial being used twice.
You choose what to connect
Strava, Garmin, Apple Health and Health Connect are only used if you connect them, and you can disconnect them at any time.
02 / Questions
Asked often
Does RunV sell my data?
No. RunV does not sell your health data, and does not sell location data or use it for advertising.
Is my data used to train AI?
No. Your data is never used to train or improve any AI model, by RunV or by OpenAI.
Can I use RunV without AI?
Yes. AI features are off until you turn them on. If you don't agree to AI, RunV still works, and you get feedback written by RunV's own rules instead.
What does the AI see?
Only the training numbers it needs, such as distance, time, pace, heart rate and splits. It never sees your name, email address, GPS coordinates, route map or the text of your run notes.
How do I delete my RunV account?
In the app, open Profile, tap Delete Account and confirm. Or email service@gritagility.com from your account's email address. The steps are on runv.app/delete-account.
Who is responsible for my data?
Grit Agility Ltd (company number SC837399) is the data controller for RunV.
